Privacy Policy

1. Introduction
Tusni ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

2. Information We Collect
• Personal Information: Name, email address, phone number, shipping and billing address, and payment details when you place an order, sign up for our newsletter, or contact us.
• Automatically Collected Information: IP address, browser type, device information, pages visited, and time spent on our website, collected via cookies and similar technologies.
• Payment Information: Processed securely through our third-party payment gateway; we do not store your full card details on our servers.

3. How We Use Your Information
We use your information to:
• Process and fulfil your orders
• Communicate with you about your orders, account, or enquiries
• Send you marketing communications, where you have consented
• Improve our website, products, and customer experience
• Comply with legal obligations

4. Cookies
Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie preferences through your browser settings.

5. Sharing of Information
We do not sell your personal information. We may share your information with:
• Third-party service providers (payment processors, shipping partners, IT service providers) solely to fulfil our services to you
• Law enforcement or regulatory authorities, where required by law

6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law.

7. Your Rights
Under the Digital Personal Data Protection Act, 2023, you have the right to:
• Access the personal data we hold about you
• Correct or update inaccurate information
• Withdraw consent at any time
• Request erasure of your personal data, subject to legal or contractual obligations
• Nominate another individual to exercise your rights in the event of your death or incapacity
• To exercise these rights, contact us at care@tusnistudio.com.

8. Data Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of the revised policy.

11. Contact Us
For questions or concerns about this Privacy Policy, contact us at: care@tusnistudio.com

Personal Information: Name, email address, phone number, shipping and billing address, and payment details when you place an order, sign up for our newsletter, or contact us.
• Automatically Collected Information: IP address, browser type, device information, pages visited, and time spent on our website, collected via cookies and similar technologies.
• Payment Information: Processed securely through our third-party payment gateway; we do not store your full card details on our servers.